Case study

Movio.me: NCC platform syncing back office and street

We co-created a vertical SaaS for NCC cooperatives with fast quoting, driver apps, compliance controls and integrations with corporate systems.

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Project overview

Movio.me digitises the entire NCC ride lifecycle, from lead acquisition to electronic invoicing. LBD led product strategy, the design system and cloud-native delivery to support rapid rollouts across regional fleets and corporate partners.

  • Dynamic quoting engine

    Channel-based price lists, discounts and margin rules configurable per cooperative and partner.

  • Mobile-first operations

    Driver app and partner portal to assign rides, track paperwork and manage substitutions in real time.

  • Compliant back office

    E-invoicing, digital archiving and granular audit logs aligned with GDPR.

Key facts

Client Movio.me
Industry Mobility SaaS & NCC
Markets Italy · Germany · Middle East
LBD services Product strategy, Service blueprint, UX/UI design, Full-stack engineering, SRE & Cloud operations
Timeline Progressive roll-out in 4+ months
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The challenge

NCC cooperatives run distributed hubs, local price lists and strict regulations. They needed one platform to orchestrate quotes, paperwork and driver operations without multiplying tools.

Align heterogeneous networks

Each cooperative follows different processes and roles; the platform had to adapt without losing central control.

Reduce manual work

Quotes and invoices lived in spreadsheets, creating errors and wasted time between teams.

Govern compliance

Every ride requires up-to-date documents, digital signatures and exportable audit logs for authorities.

Our approach

We built a modular platform designed for incremental rollouts and tailored configurations per cooperative.

01
Discovery with fleets and corporate partners

Interviews and service blueprints to map roles, permissions and SLAs along the ride lifecycle.

02
Shared design system

UI library and operational patterns consistent across admin portal, driver app and partner interfaces.

03
Event-driven engineering

Node.js microservices with queues and webhooks to sync quotes, rides and paperwork in real time.

04
Enablement & SRE

CI/CD pipelines, centralized observability and support playbooks to guarantee safe rollouts.

Impact

The platform allows cooperatives and corporate partners to orchestrate NCC rides with shared SLAs and automated administration.

  • Guided onboarding for fleets and drivers with built-in document checks.
  • Operational dashboards to monitor margins, no-shows and channel performance.
  • APIs and webhooks to integrate CRM, travel managers and external accounting systems.
50+

Active fleets

60%

Manual work reduction

Need a management layer for your NCC network?

Combine discovery, design and engineering with LBD to digitalise fleet operations and corporate contracts.

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