Case study

Transfeero: frictionless premium transfers at scale

LBD partnered with Transfeero from discovery to delivery to build a multi-brand platform for bookings, fleet operations and travel partner governance.

Visit transfeero.com

Project overview

Transfeero connects local chauffeurs and global travel brands to deliver premium airport transfers. We designed and engineered the transactional platform, design system and the operational governance tools.

Partner ecosystem

Connections with OTAs and TMCs through APIs and self-service dashboards.
Unified experience

Mobile-first booking journeys tailored to end customers and corporate agents.
Monitored operations

Real-time dashboards for fleet management, SLA tracking and customer support.

Key facts

Client Transfeero

Industry Travel tech & mobility

Markets Europe · Middle East · Americas

LBD services Product discovery, UX/UI design, Platform engineering, Cloud operations enablement

Timeline 12+ month evolution roadmap

Visit transfeero.com

The challenge

Transfeero set out to digitise premium transfers for global brands, requiring a product that could scale without compromising service quality.

Fragmented inventory

Local fleets with variable pricing, limited availability and bespoke SLAs had to converge into a single platform.

Global stakeholder alignment

OTAs, TMCs and corporate travel teams expected compliant processes and shared reporting.

Always-on customer care

Live ride monitoring, proactive alerts and multilingual support to resolve incidents instantly.

Our approach

We combined rapid discovery with iterative engineering to align roadmap, compliance and time-to-market.

Product discovery & service blueprint

Workshops with Transfeero partners to map B2C and B2B journeys, defining shared SLAs and KPIs.

Omnichannel design system

Accessible UI library, interactive prototypes and brand guidelines for every touchpoint.

Platform engineering

Event-driven Node.js services integrating external providers with GDPR-compliant storage.

Operational enablement

Analytics dashboards, incident monitoring and runbooks to support 24/7 operations.

Impact delivered

The platform now bridges local fleets and global travel partners with secure, measurable flows.

Booking engine serving multi-language and multi-currency markets.
Automations for vouchers, travel notifications and exception handling.
Partner API suite with guided onboarding and managed sandbox tests.

Building a mobility marketplace?

We design and operate mission-critical platforms for travel tech, fleet management and premium transportation.

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